Service Updates

Winter Operations Notice

All food, beverage, and lodging operations are now temporarily suspended for the winter season. Hotel operations are tentatively set to resume in Spring, 2022, and we are currently accepting reservations for 2022 stays.

The Roosevelt Baths & Spa will remain operational throughout the winter season. Spa appointments are currently available 7 days a week.

We appreciate your understanding, and look forward to another outstanding season in 2022!

Best,

Gideon Putnam Hotel Management

We are committed to maintaining an environment that helps keep our guests safe.

At Delaware North at Gideon Putnam, we are focused on creating an experience that delights every guest. The health and safety of our employees and guests is always our highest priority.

Our comprehensive Rest Assured program has introduced new health and safety standards aimed at helping to keep guests and employees safe while slowing the spread of COVID-19. It includes bolstered hygiene protocols to meet or exceed best-practice guidelines of the U.S. Centers for Disease Control and Prevention (CDC).

Please reference the important information below for our guests:

  • Lodging operations are currently suspended. Operations are tentatively set to resume in Spring, 2022, and we are currently accepting reservations for 2022 stays.
  • Masks or other face coverings are required to be worn by all guests and employees inside all indoor and public spaces at Gideon Putnam, regardless of vaccination status.
    • In line with US Centers for Disease Control and Prevention (CDC) guidance, this is a safety precaution that is part of Gideon Putnam's Rest Assured program. Our comprehensive health and safety standards work to help keep guests and employees safe while slowing the spread of COVID-19.
    • Thank you for your understanding and for playing a key role in protecting you and your family and friends, and each of our associates.
  • In-room coffee will be available, and higher end coffee is available for purchase in the Gift Shop.

Note: Some services may be limited or unavailable due to thorough sanitation requirements and social distancing measures.

 

Operation Status Hours
Gideon Putnam Hotel
 Guestrooms  Unavailable Resuming Spring 2022
Food & Beverage
Putnam's Restaurant
& Putnam's Patio
Unavailable Resuming Spring 2022
Gift Shop Grab N Go Market Unavailable Resuming Spring 2022
Sunday Brunch Unavailable
Roosevelt Baths & Spa
Roosevelt Baths & Spa Open 9 AM - 5 PM
Services available 7 days a week from 9 AM to 5 PM daily. Reservations can be made online or by calling 800-452-7275 ext 1. Masks or other face coverings are required to be worn by all guests and employees inside all indoor and public spaces, regardless of vaccination status. Please arrive 30 minutes prior to your appointment to allow time for check-in. Our indoor and outdoor Relaxation Rooms are both open, as well as our Locker Facilities. Sandals/Robes are available. Please Note: The spa's steam room remains temporarily unavailable.
Facilities
Fitness Center Unavailable  
Shuttle Unavailable
Swimming Pools Unavailable

 


New Reservations:

We are currently accepting reservations for upcoming dates. You can book online or please call us at 866-890-1171. Please Note: our call center is experiencing a higher than usual call volume. If you need to contact a reservations agent, please be aware that your time on hold may be longer than normal. Alternately, you may book your reservation online. We apologize for any inconvenience this may cause.

 

Updated Cancellation Policy:

As part of our newly established Rest Assured program, we have created a new cancellation policy that provides our guests with the confidence of flexibility during this unprecedented situation that affects all Delaware North Parks and Resorts destinations.

Under this policy, all reservations may be changed or canceled at no charge* by 4:00 pm EDT 2 days before the scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.

*Excludes reservations booked under the Advance Purchase Rate, which are non-refundable.

Thank you for your understanding, and please stay safe.